Return Policy

At Bruno's Brewhouse, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If, for any reason, you are not completely happy with your order, we're here to help.

Eligibility

We accept returns for the following reasons:

1. Orders lost in the mail
2. Punctured or spilled bags
3. Misprinted labeling

Timeframe

You have 30 days from the date of receiving your product to request a return for the reasons mentioned above.

Initiating a Return

To initiate a return, simply contact us about your return inquiry. Once we receive your email, we will send a response asking for photos of the claim when appropriate.

Return Process

We will cover the costs of return shipment for eligible returns.

Refunds and Replacements

Upon receiving the necessary information and verifying the issue, we will provide either a refund for the item or resubmit your order at no additional expense to you.

Exclusions

Please note that we do not accept returns for buyer's remorse. Additionally, it's essential to ensure that your shipping address is correctly input during checkout. If an incorrect address is provided and the package is returned to us, we cannot issue a refund.

Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to assist you every step of the way.

Thank you for choosing Bruno's Brewhouse. Your satisfaction is our priority.